Interpretation and Definitions Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Definition
- “Account” means a unique account created for You to access our Service or parts of our Service.
- Associate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. This includes, but is not limited to, our parent company, subsidiaries, affiliates, and business partners, who assist us in operating our websites and platforms, conducting our business, or servicing you, so long as these parties agree to keep your information confidential.
- “Company” (referred to as either "the Company", “GDT”, “Go Digital”, "We", "Us" or "Our" in this Agreement) refers to Go Digital Technologies Pty Ltd, Cape Town, WC.
- "Consent" means the voluntary, specific and informed consent, which you in your capacity as Data Subject, may give to us, under certain circumstances, to process your Personal Information for a specified purpose;
- “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- “Country” refers to: South Africa
- "Data Subject" means you, the natural/juristic person to whom the Personal Information we process relates;
- “Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- "Operator" is any person who processes your Personal Information on our behalf in terms of a contract or mandate, without coming under our direct authority;
- "Personal Information" means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:
- Information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
- Information relating to the education or the medical, financial, criminal or employment history of the person;
- Any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
- The biometric information of the person;
- The personal opinions, views or preferences of the person;
- Correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
- The views or opinions of another individual about the person; and
- The name of the person, if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;
- “Platform” refers to GoThrive, accessible from https://go-thrive.co.za
- "Policy" means this Privacy Policy;
- “POPI Act” refers to the Protection of Personal Information Act. This is South Africa’s comprehensive data privacy law, whose primary purpose is to protect people from harm by safeguarding their personal information. POPI gives South Africans control over their personal data an holds companies accountable for how they collect, use, store, and share it.
- “process” or "processing" means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including:
- The collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use;
- Dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as restriction, degradation, erasure or destruction of information;
- “purpose” means the reason for which your Personal Information needs to be processed by us;
- "Responsible Party” means us, the person/entity who is processing your Personal Information.
- “Service” refers to the Website.
- “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- “Website” refers to GoThrive, accessible from https://go-thrive.co.za
- “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Introduction
- GoThrive, made available by Go Digital Technologies (Pty) Ltd ("GDT", “Go Digital”, “Company”, "we", "us" and "our") and operated by one81 PTY Ltd., respects your right to privacy, security and online safety and we will only process, collect, use and retain your Personal Information in accordance with this Policy. We take our responsibility to protect your Personal Information very seriously – this Policy describes how we handle and process the Personal Information we collect about you and/or receive from you when you use the Service and tells you about your privacy rights and how the law protects you.
- We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
- We, in our capacity as a Responsible Party, will have to process your Personal Information in order to engage with you, and in doing so, are required to comply with POPIA, which regulates and controls the processing of Personal Information of a natural or juristic person in South Africa (also referred to as the “Data Subject”), which processing includes the collection, use, and transfer of a Data Subject’s Personal Information.
- In terms of POPIA, Personal Information must be processed in a lawful, legitimate and responsible manner.
- In order to comply with POPIA, a Responsible Party who processes a Data Subject’s Personal Information must:
- Provide the Data Subject with details pertaining to the processing of Personal Information; and
- Get permission or consent, explicitly or implied, from the Data Subject, in order to process the Personal Information, subject to certain exclusions, such as:
- In fulfilment of a contractual or legal obligation;
- For a legitimate purpose or as is necessary to protect the legitimate interest(s) and/or for pursuing the legitimate interests of i) the Data Subject; ii) the person processing the Personal Information; or iii) that of a third party to whom the Personal Information is supplied; or
- It is necessary for the proper performance of a public law duty by a public body or on behalf of a public body.
- We are committed to ensuring that at all times we comply with the 8 (eight) conditions for lawful processing of Personal Information, and as such we ensure that at all times Personal Information is:
- Processed fairly and lawfully, in accordance with legal standards applicable to such Personal Information;
- Obtained only for specific lawful purposes;
- Adequate, relevant and not excessive;
- Accurate, and kept up to date;
- Held for no longer than necessary for the purpose it was obtained for;
- Processed in accordance with the rights of the Data Subject;
- It is protected in appropriate ways, methodologies and procedures and according to suitable methods, both organisationally and technologically.
- It is not disclosed or transferred or exported illegally, or in breach of any agreement with you.
- The Purpose of why we process your personal information:
- Your Personal Information will be processed by us for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service. To process transactions and render/provide/receive products and services, or for the conclusion of a contract/s: To perform under any contract which has been concluded with you, including any action reasonable, necessary or incidental to fulfilling any contractual obligations, or exercising any contractual rights;
- Communications: To make contact with you and to communicate with you generally or in respect of our or your requirements, or instructions;
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- Operational issues – compliance with laws and manage contracts: To communicate, enforce and ensure that compliance with any applicable laws, contracts or policies, including in relation to legal obligations, claims or actions or legal requirements and conducting investigations and incident responses, including reviewing your communications in these situations in accordance.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
- Internal research and development purposes: To conduct internal research and development for new content, products, and services, and to improve, test, and enhance the features and functions of our current products and services;
- Marketing and electronic communications related thereto: To provide you with communications regarding us, our products and services and or other notifications, programs, events, reminders, or updates that might be applicable to you or that you register or ask for, and to send you offers, advertising, and marketing materials, including providing personalised advertising to you, save where you have opted out of this activity;
4.Personal/ Other information we collect from you
- In order to engage and/or interact with you, for the purposes described above, we will have to process certain types of your Personal Information, including but not limited to:
- Your or your organisation’s contact information, such as name, alias, address, identity number, passport number, phone number, cell phone number, vehicle make and registration number, social media user ID, email address, and similar contact data, serial numbers of equipment, and other contact information including details of your employer, memberships or affiliations, such as the name of your employer or organisation that you are a member of, information about your colleagues or those within your organisation, your status with an organisation, and similar data, which are required for various legitimate interest, contractual and/or lawful reasons;
- Specific identifiers, which are required in order to protect legitimate interests, comply with legal obligations or public legal duties, or financial and credit history;
- Account Information, including banking details, security-related information (including usernames and passwords, authentication methods, and roles), service-related information (including purchase history and account profiles), billing-related information (including payment, shipping, and billing information), and similar data, all which are required to perform contractual matters and/or in order to provide you with our products and/or services;
- User Content, such as content of communications, suggestions, questions, comments, feedback, and other information you send to us, that you provide to us when you contact us, or that you post on our websites, applications, mobile applications, or social media portals or platforms including information in alerts, folders, notes, and shares of content), and similar data which are required to perform contractual matters and/or in order to provide you with our products and/or services or attend to queries;
- Device and Browser Information, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data, which are required to perform contractual matters and / or in order to provide you with our products and/or services or attend to queries or to ensure that security safeguards are in place;
- Usage Information and Browsing History, such as usage metrics (including usage rates, occurrences of technical errors, diagnostic reports, settings preferences, backup information, API calls, and other logs), content interactions (including searches, views, downloads, prints, shares, streams, and display or playback details), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction information (such as scrolling, clicks, and mouse-overs), and download errors), advertising interactions (including when and how you interact with marketing and advertising materials, click rates, purchases or next steps you may make after seeing an advertisement, and marketing preferences), and similar data which are required to perform contractual matters and/or in order to provide you with our products and/or services or attend to queries or to ensure that security safeguards are in place;
- Your Image, such as still pictures, video, voice, and other similar data, which are required to perform contractual matters and/or in order to provide you with our products and/or services or attend to queries or to ensure that security safeguards are in place;
- Career, Education, and Employment Related Information, such as job preferences or interests, work performance and history, nationality, demographic data, disability- related information, application information, professional licensure information and related compliance activities, accreditations and other accolades, education history (including schools attended, academic degrees or areas of study, academic performance, and rankings), and similar data, which are required for contractual or employment related matters, or which are required to comply with applicable laws and public duties;
- Social media and Online Content, such as information placed or posted in social media and online profiles, online posts, and similar data, which are required to perform contractual matters and/or in order to provide you with our products and/or services or attend to queries and generally for the purposes of advertising, marketing and related communications.
- Establish a personal database including your likes and dislikes, preferences, aversions and other personal information about you so as better to serve you, to provide you with the products you want and to obtain your thoughts on specific topics for third parties.
5.Sources of information: How and where we collect your Personal Information
- Depending on your requirements, we will collect and obtain Personal Information about you either directly from you, from certain third parties (such as your employer or regulators), or from other sources which are described below:
- Direct Collection: You provide Personal Information to us when you, for example:
- Use our websites, applications, mobile applications, social media portals or platforms;
- Interact/engage with us, or otherwise contact/attempt to contact us;
- Enquire about, or search for our products or services;
- Create or maintain a profile or account with us;
- When you submit a request for quotation or tender or when you conclude a contract with us;
- Purchase or subscribe to our products or services;
- Use our products or services;
- Purchase, use, or otherwise interact with content, products, or services from third party providers who we have a relationship with;
- Create, post, or submit user content on our websites, applications, mobile applications, or social media portals or platforms;
- Answer questions posed to you before access to wifi and/ or questions posed to obtain your opinion on any number of matters.
- Register for or attend one of our marketing or other events, functions, meetings, consultations, or locations;
- Request or sign up for information, including marketing material;
- Communicate with us by phone, email, chat, in person, or otherwise;
- Complete a questionnaire, survey, support ticket, or other information request form.
- Automatic Collection: We collect your Personal Information automatically from you when you:
- Search for, visit, interact with, or use our websites, applications, mobile applications, or social media portals or platforms;
- Use our products or services (including through a device);
- Access, use, or download content from us;
- Open emails or click on links in emails or advertisements from us;
- Otherwise interact or communicate with us (such as when you request support or send us information, or when you mention or post to our social media accounts).
- Usage Data
- Usage Data is collected automatically when using the Service.
- Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
- We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
- Tracking Technologies and Cookies
- We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
- Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. .
- We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
- For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
- We only process Personal Information of children with the consent of a parent or guardian. You may not provide Personal Information to us if you are under the age of 16. If you are providing Personal Information on behalf of a spouse, dependent, parent, extended family, or child, you confirm that you are duly authorised and have the necessary consent to provide this Personal Information to us for processing.
6.How we share your Personal Information
- We share Personal Information for the purposes set out in this Policy and with the following categories of recipients:
- Us, and our employees :
- We may share your Personal Information amongst our employees for business and operational purposes. Our employees will process your Personal Information in accordance with this Policy and our Internal Data Privacy and Security Policy, a copy of which can be provided on written request.
- Business Partners:
- We may share your Personal Information and requests with our business partners to jointly offer, provide, deliver, analyse, administer, improve, and personalise products or services.
- With Associates:
- We may share Your information with Our associates, in which case we will require those associates to honor this Privacy Policy. Associates include an entity in which there may be shared ownership stake by one of the related parties and funders of Go Rite and GoThrive.
- Third Party Service Providers:
- We may share your Personal Information and requests with our third party service providers to perform tasks on our behalf and which are related to our relationship with you, including but not limited to financial, management and general operational or organisational service providers, and to assist us in offering, providing, delivering, analysing, administering, improving, and personalising such services or products; as well as those who provide technical and/or customer support on our behalf, who provide application or software development and quality assurance, who provide tracking and reporting functions, research on user demographics, interests, and behaviour, and other products or services. These third-party service providers may also collect Personal Information about or from you in performing their services and/or functions in relation to our services.
- Advertisers:
- We may share your Personal Information with third parties that we engage for advertising services, to deliver intelligent advertising to you, the user, and to assist us in advertising our brand and products and services. Those advertising services may also target advertisements on third party websites based on cookies or other information.
- Users:
- We may aggregate information from any publicly available records/information, such as phone books, social networks, marketing surveys, business websites, reviews, and comments, for our business, operational, research, statistics, advertising, marketing, or general purposes.
- When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- In the Event of Merger, Sale, or Change of Control:
- Your Personal Information may be transferred to a third-party entity that acquires or is merged with us as part of a merger, acquisition, sale, or other change of ownership/control (such as the result of a bankruptcy proceeding).
- Regulators and law enforcement agencies:
- We may share your Personal Information in order to comply with any applicable law or regulation, to comply with or respond to a legal process, or upon request from law enforcement or government.
- With Your consent:
- We may disclose Your personal information for any other purpose with Your consent.
7.Protection of Information
- We shall preserve the security of Personal Information and, in particular, prevent its unauthorised alteration, loss and damage, or access by non-authorised third parties.
- We will ensure the security and integrity of Personal Information in its possession or under its control with appropriate, reasonable technical and organisational measures to prevent loss, unlawful access and unauthorised destruction of Personal Information.
- We have implemented physical, organisational, contractual and technological security measures (having regard to generally accepted information security practices or industry specific requirements or professional rules) to keep all Personal Information secure, including measures protecting any Personal Information from loss or theft, and unauthorised access, disclosure, copying, unauthorised use or modification.
- Your Personal Information may also be stored electronically and/or in a hard copy format and will be accessible to persons employed or contracted by us, as is reasonably necessary for operational and business-related reasons.
- Once your Personal Information is no longer required due to the fact that the purpose for which the Personal Information was held has come to an end, such Personal Information will be retained for a duration of time which ensures compliance with the following requirements:
- Adhere to the terms and conditions of this Policy;
- Fulfil the purposes described in this Policy, and our general business-related purposes;
- Meet the timelines determined or recommended by regulators, professional bodies, or associations;
- Comply with legal and contractual obligations; and
- Comply with your requests.
- Should you disclose your Personal Information to any third party other than us, we shall not be liable for any loss or damage arising or suffered by you as a result of the disclosure of such Personal Information to any third party. This is because we do not regulate or control how that third party uses your Personal Information. You should always ensure that you read the privacy policy of any third party prior to providing them with any of your Personal Information.
8.Children’s Privacy
- Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
- Access by other and cross-border transfer
- We may share your Personal Information for further processing with other parties, including but not limited to:
- Our holding company or subsidiaries, auditors, organs of state, regulatory bodies and/or national government, credit bureaus, sub-contractors, persons to whom we cede our rights or delegate our authority to, third party service providers, agents, contractors, employees or law enforcement agencies.
- Personal Information will only be shared in a justified manner and in order to comply with a regulatory requirement in terms of legislation or during a legal process or for a legitimate business purpose.
- The disclosure of your Personal information will always be in terms of an agreement which will be concluded as between ourselves and the party to whom we are disclosing your Personal Information to, which contractually obliges the recipient of your Personal Information to comply with conditions relating to confidentiality, data security, and privacy law.
- Where Personal Information and related data is transferred to a country which is situated outside of the Republic of South Africa, your Personal Information will only be transferred to those countries which have similar data privacy laws in place or where the recipient of the Personal Information concludes an agreement which contractually obliges the recipient to comply with conditions relating to confidentiality, data security, and South African privacy law.
9.Correction and Access to information
- The Promotion of Access to Information Act (PAIA) together with POPIA provides an individual with the right to access information that is held by a public or private body in certain instances. This right can be exercised as provided for in the GDT PAIA Manual on our website at www.go-thrive.co.za.
10.Data Subject’s Consent to Personal Information Retention
- Subject to rights and obligations as set out in clause 11, you consent to retention of your Personal Information by GDT following the cancellation of your contract/s with us. This retention is solely for the purpose of:
- Continuing to provide services under any additional contract(s) you may have with us.
- Identifying and offering contracts or services better suited to your needs, based on the Personal Information retained.
- GDT commits to handling the retention of your Personal Information in accordance with applicable privacy laws, ensuring its security and confidentiality at all times. Should you wish to withdraw your consent or request the deletion of your Personal Information, you may contact us through the channels outlined in clause 11 of this Policy.
11.Your rights and obligations
- As a Data Subject, you have certain rights, such as:
- The right to data portability: should you want your Personal Information to be transferred to another party, you can request same by emailing us on info@gdt.co.za, via our call centre or by contacting us on +27 (21) 137 8195. If you are notifying us by email, we ask that you kindly make the subject line, “POPIA Request: Port Info”.
- The right to have your Personal Information deleted: where any overriding legal basis or legitimate reason to process your Personal Information no longer exists, and the legal retention period has expired, you may request that we delete the Personal Information, which can be done by emailing us on us on info@gdt.co.za, via our call centre or by contacting us on +27 (21) 137 8195. If you are notifying us by email, we ask that you kindly make the subject line, “POPIA Request: Deletion of Info”.
- The right of access: You may ask us, free of charge, to confirm that we hold your Personal Information, or ask us to provide you with details, at a fee, of how we have processed your Personal Information, which can be done by either emailing us on info@gdt.co.za via our call centre or by contacting us on +27 (21) 137 8195. If you are notifying us by email, we ask that you kindly make the subject line, “POPIA Request: Access to Information”.
- The right to object to and restrict further processing: where we do not need your consent to process your Personal Information, but you are not in agreement with such processing, you can object to us processing such Personal Information, which can be done by emailing us on info@gdt.co.za, via our call centre or by contacting us on +27 (21) 137 8195. If you are notifying us by email, we ask that you kindly make the subject line, “POPIA Request: Objection to Processing Info”.
- The right to rectification: You have the right to ask us to update or rectify any inaccurate Personal Information, which can be done by emailing us on info@gdt.co.za, via our call centre or by contacting us on +27 (21) 137 8195. If you are notifying us by email, we ask that you kindly make the subject line, “POPIA Request: Rectification of Info”.
- The right to withdraw consent: you have the right to withdraw your consent, which can be done by emailing us on info@gdt.co.za, via our call centre or by contacting us on +27 (21) 137 8195. If you are notifying us by email, we ask that you kindly make the subject line, “POPIA Request: Withdrawal of Consent”.
- You also have the right to request us not to contact you for purposes of direct marketing by any form of electronic communication such as automatic calling machines, email and/or SMS notifications by “opting out” of any direct marketing communications we may send to you.
12.Changes to this policy
- We reserve the right to make amendments to this Policy from time to time and will use reasonable efforts to notify you of such amendments. We therefore encourage you to visit our Site frequently in order to keep abreast with any changes. A copy of the updated Policy may also be requested at any time by emailing info@gdt.co.za. Kindly make the subject line, “POPIA Request: Updated Policy Document”.
- The current version of this Policy will govern the respective rights and obligations between you and GDT each time that you access and use our website.
13.Acceptance
- By providing us with any Personal Information as provided under this Policy:
- You indicate your acceptance of our Policy and that you acknowledge that you understand why your Personal Information needs to be processed;
- You accept the terms which will apply to such processing, including the terms applicable to the transfer of such Personal Information cross-border and the terms contained in this Policy, and the terms contained in our Privacy Statement, accessible on our website at www.go-thrive.co.za, which must be read as an extension to and part of this Policy. A copy of the updated Privacy Statement may also be requested at any time by emailing info@gdt.co.za. Kindly make the subject line, “POPIA Request: Updated Privacy Statement”;
- Where consent is required for any processing as per the terms and conditions/requirements contained in these sources, you agree that we may process this particular Personal Information;
- You confirm that you have shared this Policy and/or its terms and conditions with your employees, contractors and subcontractors and have received from them the required consent in order for you to provide us with their respective Personal Information for processing as provided for and described under this Policy, and where consent is required for any processing as reflected in this Policy, such persons have agreed that we may process their particular Personal Information.
- The rights and obligations of the parties under this Policy will be binding on, and will be of benefit to, each of the parties' successors in title and or assigns where applicable.
- Furthermore, should any of the Personal Information concern or pertain to a natural/juristic person whom you represent, you confirm that you have the necessary authority to act on behalf of such person and that you have the required permissions required for the processing of that person’s Personal Information.
14.Complaints
- If you feel that we are not living up to this Policy, or if you have any questions about this Policy, please contact us:
- via our website www.go-thrive.co.za
- Information Officer - Go Digital Technologies (Pty) Ltd
- privacy@gdt.co.za
- +27 (21) 137 8195 (During business hours)
- Should you feel unsatisfied with our processing of your Personal Information, or about any complaint that you have made to us, you have the right to lodge a complaint with the Information Regulator at:
Physical Address:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street
Braamfontein
Johannesburg
2001
Postal Address:
P.O Box 31533
Braamfontein
Johannesburg
2017
Complaints email: POPIA.IR@justice.gov.za
General enquiries email: inforeg@justice.gov.za
- END -
Consent to Process Personal Information:
"By using this service, you consent to the collection, use, and processing of your personal information in accordance with the Protection of Personal Information Act (POPIA). We will treat your personal information as confidential and will only use it for the purposes for which it was collected."
Disclaimer
This information is intended for use by members of the public and has been specifically compiled for purposes of providing such members of the public with relevant, referenced information about health, wellness and lifestyle related matters. Neither GDT, nor ONE81, from whom GDT obtained the data comprising the information, have performed any independent analysis or investigation to determine the correctness or accuracy of the data, and do not warrant that it is correct or accurate.
By making this information available, neither GDT nor ONE81 is endorsing, advocating or attempting to diagnose or treat a specific topic or medical condition.
It is strongly recommended that you independently verify any interpretation of this information. Where you use this information, you shall be fully responsible for your interpretation of the information and shall rely on your own independent medical advice you may obtain in using this information. It is also strongly recommended that users independently verify the information to ensure it is appropriate for your purposes and within your region.
This information is provided on an "as is" basis. Neither GDT nor ONE81 make any representations, conditions, warranties or guarantees, whether express or implied, that this information is accurate, complete, up-to-date or fit for any particular purposes. Any statements made to the contrary are void.
Your reliance upon information obtained by you by accessing our products and services is solely at your own risk. Neither GDT nor ONE81 assume any liability or responsibility for damage or injury to you, other persons, or property airing from any use of the information. Please consult your healthcare provider if you have any questions.

